What happens next?

I had pre-arranged meetings with both my worker and Doctor which gave guaranteed times to express my current thoughts and feelings. But, whenever I needed more support it was always made available.

If you ask us for help, or if someone else asks us to help you (- this is called a referral), the first thing that you can expect is for us to call you on the telephone, so that we can arrange to meet to find out more about the worries you are having. This meeting could be at your home or somewhere else if you prefer; and you can arrange for a friend or a family member to be with you if this makes you feel more comfortable.

It’s important early on that we have chance to understand your difficulties, so that we can be sure that you get the help that’s best for you. We call this an ‘assessment’; this basically means one of our mental health specialists talking to you, so that you can explain what’s been happening and how you’ve been feeling.

They might also suggest that you have some tests, maybe a blood test or a scan; this would just be to check if there’s any other health condition that could be causing your symptoms. We may also ask your permission to also speak with your family to understand more about how your difficulties started.

It’s important that you feel able to talk to us openly about what you’re experiencing and ask us questions at any time.

We’re mental health specialists and we’re here to help you.

The Early Intervention Team helped me to recover without having to go into hospital. I’m so grateful.


Click here if you want to know our policy on confidentiality 

Once we better understand your needs we can agree on what type of support is best for you:

  • If the cause of your problems does not seem to be psychosis, the Early Intervention Team will advise you of which other service/s might be able to help.
  • If it appears that you are experiencing psychosis, one of our healthcare professionals from the Early Intervention Team will become your care co-ordinator and they will contact you to talk through the results of your assessment. Importantly, they will talk to you about what steps you can take to become well again and the support they can offer to make this possible.

Your care co-ordinator will act as your main contact within the Early Intervention Team; together you will plan your journey to recovery, and they will be there to support you and ensure you receive the treatment you need along the way.

Below are some suggestions of pages that you might find particularly useful if you are visiting the site for the first time:


What is Early Intervention? discusses the importance of early intervention and the difference it can make.

Intervention explains more about the treatment and support we provide.

About Us provides different ways to get in touch with the Early Intervention Team working in your local area.

Recovery explores the recovery journey and what happens after someone no longer requires support from the Early Intervention Service.

© 2013 Cheshire and Wirral Partnership NHS Foundation Trust
Getting help is the right thing to do